Cookie Policy

Effective date: 08 April 2026This Cookie Policy explains how Edrak uses cookies and similar technologies in connection with our website, platform, and related services.We use these technologies for a limited number of practical reasons: to make the site work, keep it secure, remember preferences, understand how the service is being used, and improve performance.This Cookie Policy should be read together with our Privacy Policy.
  1. What are cookies?Cookies are small text files placed on your device when you visit a website or use an online service.They help websites remember information about your visit, such as your language, login state, or preferences. They can also help with security, analytics, and performance.When we refer to "cookies" in this policy, we may also be referring to similar technologies such as local storage, pixels, tags, software development kits, and other identifiers used for similar purposes.
  2. Why we use cookiesWe use cookies and similar technologies for a small number of legitimate business and service purposes.Strictly necessary cookiesThese cookies are needed for the website or platform to function properly.They may be used to:
    • authenticate users
    • maintain secure sessions
    • support login and account access
    • protect against fraud, abuse, or misuse
    • remember basic service preferences
    • support core site functionality
    Without these cookies, some parts of the service may not work properly.Performance and analytics cookiesThese cookies help us understand how users interact with our website and services so we can improve performance, reliability, and user experience.They may be used to understand things like:
    • which pages are visited
    • how users move through the site
    • where errors occur
    • which features are being used
    • overall service performance and stability
    We use this information to improve the service, not to build advertising profiles around users.Functional cookiesThese cookies help us remember choices and preferences so the experience feels more consistent.They may be used to remember:
    • language preferences
    • user settings
    • interface choices
    • other non-essential preferences that improve usability
    Security-related technologiesSome cookies or similar tools are used to help detect suspicious behavior, protect accounts, prevent abuse, and maintain the integrity of the platform.
  3. Third-party cookies and similar technologiesIn some cases, Edrak may use third-party service providers for analytics, hosting support, embedded tools, security functions, or service performance monitoring.Those providers may set or access cookies or similar technologies in connection with the services they help us provide.Where third-party cookies are used, they are used to support the operation, security, analytics, or functionality of the platform.Third-party services may also be governed by their own privacy notices or cookie practices.
  4. What cookies do not doOur use of cookies does not change the core privacy commitments we make elsewhere.Our use of cookies does not change the fact that:
    • customer data remains under customer control
    • Edrak does not claim ownership over customer data
    • customer data is not used to train Edrak models
    • customer data is not used to train third-party AI models
    • customer data is not sold for advertising purposes
  5. How you can manage cookiesYou can usually control cookies through your browser or device settings.Depending on your browser, you may be able to:
    • view stored cookies
    • delete cookies
    • block certain cookies
    • block all cookies
    • receive alerts when cookies are set
    Please note that blocking or disabling some cookies may affect the performance, availability, or functionality of parts of the website or platform.Where required by applicable law, Edrak may also provide cookie choices or consent tools directly on the website.
  6. RetentionSome cookies last only for the duration of your session and are deleted when you close your browser.Others may remain on your device for a longer period so that settings, preferences, or analytics information can be recognized when you return.How long a cookie remains on your device depends on the type of cookie and its purpose.
  7. Changes to this Cookie PolicyWe may update this Cookie Policy from time to time to reflect changes in law, technology, website functionality, or our use of cookies and similar technologies.When we do, we will post the updated version on this page and update the effective date above.
  8. ContactIf you have questions about this Cookie Policy or our use of cookies and similar technologies, contact:privacy@edrak.com